Leaf Collection Map Showing When Your Leaves Will Be Collected

Leaf collection in Jamestown begins Monday, Nov. 2, 2020.

Week 1:  Begin in the Foote Ave. and Ivy St. area and move west to Baker St.

Week 2:  Begin in the Baker St. area sweeping north to Washington St.

Week 3:  Begin in Foote Av...

Thanks to CCB, our October Good Neighbor of the Month!

CCB is our Good Neighbor of the Month for the month of October.  That means the bank contributed to our Johnson/BPU Good Neighbor Fund to provide help to customers who can’t pay their utility bills.  l)  They receive n...

Notice

The BPU will make available, free-of-charge, to any landlord or lessor of a residential rental property, information consisting of charges incurred at such premises for electric service for the life of the dwelling unit or for the preceding two-year perio...

Utility Disconnects Resume Early November, Get Help Now for Utility Payments

BPU disconnection of services is expected to resume in early November. Disconnections were to have started on September 9, but were delayed as a result of the New York State of Emergency extension.  Customers who are in danger of service disconne...

Easy Ways to Pay without Driving to BPU Offices

Autopay:  You bill is paid automatically from your selected bank account or card each time your bill is due.  You'll be notified when your bill is paid and in what amount.

Paperless Billing:  You receive an email when yo...

Do It Yourself on the BPU Customer Portal!

Give it a try!

Our Customer Portal, where you pay your bills online, offers you the chance to request different BPU services, without having to call or stop at our Customer Service Office!

Click on the green My Account rectangle on our homepage & you'll...

Yard Waste Site Open through Saturday, November 14

The Yard Waste Site, 1001 Monroe Street, Jamestown, is open to BPU Residential Solid Waste customers from 9 a.m. - 3 p.m. Saturdays through November 14.

Yard Waste stickers for 2021-22 will be available in January in our Customer Service Office.

Read on...

Payment Drop Box Moved to Customer Service Parking Lot

The BPU has installed a new drop box for payments in the parking lot of the Customer Service Office, 92 Steele Street, and has closed the drop box at the top of the D Driveway.

The new drop box is accessible from the driver’s side window...