News Flash

Posted on: June 1, 2020

BPU Announces St. Susan Center Fund Drive

Logo for St. Susan Center

The BPU’s 21st fund drive for St. Susan Center has raised  $15,000 to date.  Due to the Coronavirus, we haven’t been able to place coin canisters around the community or hold hot dog sales so far to raise money in the...

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Posted on: May 29, 2020

How to Transfer Services When Customer Service Lobby Is Closed

Customer requesting a Yard Waste Site sticker

Our Customer Service Office Lobby remains closed due to Coronavirus restrictions but you may need to transfer utility services.

Please open the link below to find a complete list of what you need to do to transfer services while our Lobby is closed.


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Posted on: May 14, 2020

Yard Waste Bags Resume, Make Apt. for Bags

Yard Waste Bags ready for collection

Collection of yard waste bags resumes on Tuesdays.

The BPU sells packets of four 30-gallon biodegradable paper bags for $12, including the collection service at the curb.  Normally, customers may purchase the bags at our Customer Service Office bu...

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Posted on: May 14, 2020

Yard Waste Site Open Regular Hrs., Make Apt. for Sticker as Cust. Service Is Closed

Jamestown BPU Yard Waste Site

The BPU’s Yard Waste Site is now open to BPU residential solid waste customers at regular times and days.

Read details about Yard Waste Site opening

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Posted on: March 30, 2020

Pay by Text, Newest Option for BPU Bill Payments

BPU Customer Service Office in spring

Pay your BPU bill with Pay by Text!  It’s our newest option for customer bill payments.

A customer signing up for Pay by Text receives a text notification of the bill which can be paid with a text message reply once a payment method is e...

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Posted on: May 12, 2020

Dual Meters available by Appointment

This is a picture of a dual meter.

Customers who want to rent a dual meter for residential use this spring, summer and fall may make an appointment at 661-1660 or 661-1666 to pick up a meter during COVID-19 when our Customer Service Office is closed.  The representative making you...

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Posted on: May 1, 2020

Water Quality Report for 2019 Issued & Available

Drinking Water Glasses

The BPU’s 2019 Water Quality Report has been issued and is available here for customers to read.   Water Quality Report

The Report is required by Chautauqua County and New York State.  The document always is a "look-back&qu...

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Posted on: November 22, 2016

Sign Up For Service

an inspector talking to a man at his door

Whether you're signing up for new service or simply moving and want to take your service with you, we can help you get your utilities in place.

Additional Info... Spotlights