News Flash


Posted on: April 3, 2019

Spring Water Main Flushing May 3 - May 15

Water Division employee flushing water mains at a hydrant in Jamestown

Daytime water main flushing begins at the beginning of May, weather-permitting.


Pre-flushing in Falconer starts at 1 p.m. Friday, May 3, in the areas of Ralph, Valmeere, Mapleshade and Aldren.  The complete Village of Falconer will be flushed from 8 p.m. Saturday May 4, overnight into Sunday, May 5, until Falconer is flushed.  During Falconer flushing, water may be discolored on the north side of Jamestown as well as in the village.

Flushing of the entire water system water mains:

The rest of the Water System will be flushed from 8:30 a.m. - 4:30 p.m. Monday-Friday, May 6-10; and Monday-Wednesday, May 13-15.  The exception will be on Wednesday, May 8, when flushing will take place from 5:30 a.m. - 5 p.m. to accommodate downtown Jamestown restaurants and businesses.  Flushing that day could affect streets directly off Fairmount/Rte. 394, even though their particular streets are not flushed that day.

Flushing can cause discolored water:

Flushing can discolor water, especially when water line cleaning takes place in the customers’ immediate areas near their scheduled flushing days. Customers may see discolored water at any time during flushing, although unlikely, even on days other than directly around their scheduled flushing days.  

The main precaution that customers may take during water main flushing is to check for discolored water before doing laundry and to avoid pulling water into your hot water tank. The BPU also suggests putting aside water for cooking or drinking a day or so ahead of their flushing days because the discolored water is unappetizing in appearance.  Should discolored water enter the household, it can be expected to clear in 12-24 hours.

The BPU provides a free commercial rust/iron stain remover for laundry, at no cost to water customers at the BPU Customer Service Office, 92 Steele Street; and at Town and Village offices in Busti, Celoron, Ellicott, Falconer and Lakewood.  If laundry is washed by mistake in discolored water, do not dry your clothes; instead, rewash the laundry in the stain remover before drying.

It is generally safe to use and flush your toilet during flushing, even on your scheduled flushing day. If you flush your toilet and see discolored water, continue to use and flush your toilet throughout the day as needed. Once the water settles in the main, which may take some time, clear water eventually will be drawn into your household plumbing again and the discolored water will clear from your toilet.

Why we flush water lines:

The BPU flushes water lines twice a year to remove sediment that may gather in pipes. As flushing occurs, employees also check on the condition of the hydrant and can fix any problems that they may find. Water main flushing is a normal process used in other communities throughout the State. The BPU prefers cleaning the lines by flushing instead of putting chemicals in the water to do so.

How to determine when your street will be flushed:

The BPU’s March and April newsletters contain a two-page color-coded map section showing which areas will be flushed on which days. The maps also are posted on this website and will be in the Post Journal on April 28 and May 5.  The BPU FACEBOOK and Twitter pages will point customers to the website flushing maps.  

The BPU also informed commercial and industrial customers of their flushing dates by automatic calls approximately a month before flushing. Residential customers, whose phone numbers are current on their accounts, can expect to receive such calls two-three days in advance of their flushing days. Customers with questions about flushing and their flushing dates may call the Flushing Hotline at 661-1688 or Communications at 661-1680. 

BPU Communications Coordinator Becky Robbins says, “If you receive voicemail when calling, please leave your address, the names of the streets at the end of your block and your phone number. BPU employees will return calls with flushing location dates and with answers to any questions.”

Additional Info...
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