News Flash


Posted on: July 13, 2021

Apply for Utility Payment Assistance & Avoid Service Disconnection

 looking up at power lines

New York State lifted the moratorium on utility shut-offs due to non-payment of bills.  Disconnection of BPU services has resumed.

If you still owe the BPU money after the past year and a half, now is the time to find a way to get that bill paid before your utilities are disconnected.  

Your first step is to call BPU Customer Service at 661-1660 to request a deferred payment agreement that will divide what you owe into smaller monthly payments.  Next, contact these sources for payment help.   Details here

The rental assistance program mentioned under "Details here" includes a video of how to apply.  If you qualify in this program for rental assistance, you will also be able to apply for help with overdue utility bills through this program.  Landlords and residents can work together on this application.

If you have been unable to pay electric or water bills after March, 2020, because of financial challenges caused by the Pandemic, you may request to sign a form at our BPU Customer Service Office.  This form is a self-certification paper stating the reasons behind your inability to pay during the COVID-19 time period. If you qualify, the BPU will not terminate or disconnect service for non-payment of past due amounts until December 21.  You still have to pay the money on your BPU bill to prevent a shut-off, but this grace period will give you time to catch up on payments by that deadline.

Questions?  Call our Customer Service Office at 661-1660.

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