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Spotlights

Posted on: March 24, 2020

Garbage/recycling collection, other services continue at BPU

Picture shows the river walk with a bench and a view of the power plant.

Despite COVID-19, the BPU continues all services as usual, with two exceptions:  our customer service lobby is closed but people can pay online, by phone or by checks/money orders in drop boxes; and our yard waste bag collection service is suspended until further notice so our employees can concentrate on garbage and recycling collection.

The BPU is a utility and therefore an essential service.  We have employees taking care of electric, water, wastewater, district heating and garbage/recycling (solid waste) services.

Although regular billing continues, the BPU is not disconnecting services for non-payment during this COVID-19 health period.

Customer Service continues to be available by phone at 661-1660.  The Garbage Hotline is being staffed at 661-1651 (staff is restricted, so leave a message if you get voicemail and you will receive a call back).  If you experience a utility emergency, call Customer Service at 661-1660 days or our 24-hour trouble line at 661-1640.


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