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Ways to Pay
Jamestown Board of Public Utilities is excited to introduce Pay by Text!
A new way to pay your utility bill from your phone!
Save trees, checks, stamps, and time!
Consider using AutoPay, another simple way to pay your bill!
Sign up for AutoPay and pay invoices automatically on your AutoPay collection date.
AutoPay will automatically pay invoices on your due date using your default payment method and send you an email confirmation of your transaction.
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Pay Online
My Account
Register Now and use extended features.- AutoPay
- Schedule Payments
- Paperless Billing
- Remind Me Later/Calendar Reminders
Safe and Secure
- Your information is kept confidential, secure, and backed by the highest security standards.
Eco-Friendly
- Paying online reduces paper use and is an easy way to help the environment.
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One Time Pay
Fast and Easy
No registration is required for "One Time Pay," the fastest way to pay online and confirm payment.
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Pay by Text
Pay from your phone
Register online through My Account. Pay by Text is an easy and convenient method to pay your bill.
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Pay by Phone
Phone: (716) 661-1660 ext. 3
When Paying by Phone
- Select extension 3 and follow prompts to complete the transaction.
- Customers may choose English or Spanish options.
- Payments may be made by credit card, debit card and e-check.
- Customers also can check on past payments.
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Pay by Mail
Mailing Address
P. O. Box 700
Jamestown, NY 14702-0700
- Many customers pay by U.S. mail in the envelope provided with the bill.
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BPU Customer Service Office
Physical Address
92 Steele St.
Jamestown, NY 14701
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Jamestown Treasurer’s Office
Physical Address
200 East Third St.
Jamestown, NY 14701
Downtown Location
- First Floor of City Hall, Third Street, Jamestown, NY
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Town of Ellicott Administration Building
Physical Address
215 South Work St.
Falconer, NY 14733
The Town of Ellicott accepts BPU utility payments.
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Jamestown BPU
Physical Address
92 Steele St.
Jamestown, NY 14701
Our Drop Box has moved!
- It is now located in the Customer Service parking lot across from the entrance to Customer Service
- Look for yellow marking poles
- No need to get out of your vehicle, you can now pull right up to the drop box
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Downtown Jamestown
Physical Address
200 East Third St.
Jamestown, NY 14701
Look for these drop boxes
- Tracy Plaza entrance to City Hall
- In the vestibule at the Jamestown Police Department
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Customer Service Office
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