Any item weighing more than 40 pounds, larger than a bag of trash or something that cannot be easily handled by one employee are considered special collections and will incur a fee. The fee is discounted if the pick-up is scheduled ahead of your regular garbage day. Some items, including electronics, televisions and appliances with Freon, will not be immediately collected without an appointment. It is recommended to call about special items at least two to three business days before your regular garbage day.
Examples of special items:
*Appliances containing Freon are subject to a coolant removal fee in addition to the special item pickup charge.
The Garbage Hotline is available at 716-661-1651 for messages 24 hours a day/7 days a week. Please leave a detailed message with your name, address, and a list of the items that you are interested in disposing of. You will receive a call back within 1 business day with a quote and date that your items can be collected.