Large & Electronic Item Pick-Up
Special Item Pick-Up Services
Any item weighing more than 40 pounds, larger than a bag of trash or something that cannot be easily handled by one employee are considered special collections and will incur a fee. The fee is discounted if the pick-up is scheduled ahead of your regular garbage day. Some items, including electronics, televisions and monitors may not be immediately collected without an appointment. It is recommended to call about special items at least two to three business days before your regular garbage day.
Examples of special items:
- Carpet Rolls
- Major Appliances*
*The BPU does not collect appliances containing Freon, such as refrigerators, air conditioners, freezers, and dehumidifiers. Please make other arrangements for these items. The County Transfer Stations will accept Freon items for a fee, please contact the Chautauqua County Landfill System directly for rate information at (716) 985-4785.
Special Collection Rates
- Scheduled rate - up to 4 items per week discounted to $10 each
- Unscheduled rate is $20 per item
- Scheduled rate for Televisions/Monitors $25 each
- Unscheduled rate for Televisions/Monitors is $50 each
- Off-route Collection Fee is $50+ item fee (items requested to be picked up outside of regular garbage day or time)
The Garbage Hotline is available at 716-661-1651 for messages 24 hours a day/seven days a week. Please leave a detailed message with your name, address and a list of the items that you are interested in discarding. You will receive a call back within one business day with a quote and date that your items can be collected.