Financial Resources
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Cold Weather Protections
Cold weather protections are effective November 1 to the following April 15.
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Good Neighbor Fund
The Board of Public Utilities (BPU) set up a fund, now known as the John Alfred & Oscar Johnson Memorial Trust / BPU Good Neighbor Fund. In 2015, the fund was expanded to help customers pay their utility bills.
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Hardship Procedures
If you are going through a temporary hardship, there are resources that you can find to assist you during that time.
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Rebates & Clean Energy Offers
Learn more about audits and rebates in New York.
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Residential Recycling Credit Program
Residential Recycling Credit Program uses advanced technology to stabilize rates.
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Special Payment Agreement
If you are having trouble paying your utility bill, you may be eligible for a special payment plan agreement.