The electricity produced travels out to eleven neighborhood distribution substations at 13,800 volts. These substations are located throughout the service territory with Falconer and the vicinity fed by lines originating from the Dow Street Intertie and the remainder of Jamestown is supplied from lines originating at the Carlson Generating Station.
The substations reduce the power to 4160 volts. This voltage is distributed to individual neighborhoods.

Individual industrial transformers receive the utility's 13,800 volt distribution voltage and step it down to a usable voltage for that business. These transformers make it possible to serve different types of customers at the voltage each requires.

Neighborhood pole top transformers further reduce the voltage to 120 and 240 volts, allowing the electricity to be used in homes and smaller businesses. If you have ever wondered why your power was out and your neighbor on the next street has power, it is because a line break or transformer failure only affects the small number of homes fed by that unit.