Our Mission

"The purpose of the Jamestown Board of Public Utilities is to provide environmentally sound, efficient, cost effective electric, water, solid waste, wastewater and district heating utility services while actively encouraging the economic growth and development of its community."

David Leathers- General Manager
Click to read press release.

P.O. Box 700
92 Steele Street
Jamestown, New York
14702-0700

Phone (716) 661-1660
FAX (716) 661-1675
Click here to contact us.

Business hours for customer service are:
7:00 AM to 5:30 PM, Monday - Friday.

Emergency phone
Nights, holidays and weekends:
(716) 661-1640

Customer Information

• Customer Handbook (298 kb)
• Current News
  
• Monthly Newsletters
  
• Utility Rates
  
• Meet the Board
  
• Annual Report
  
• Personnel
  
• Employment
  
• Links of Interest
  
• Your Bill Explained
• Sign Up for the Easy Payment Plan
• Questions, Problems, Appeals
• Billing and Deposit Policy
• Final Termination Notice
• Reconnection of Service
• Deferred Payment Agreement
• Hardship Procedures
• Customer Assistance Program (CAP)
• Cold Weather Protections
• Third Party Notification
• Diversion of Service or Shared Meter
• Access to Your Meter