Fixed Income Waiver

A Fixed Income Waiver extends the penalty grace period from 2 days to 7 days after the due date of your utility bill. You will still receive a disconnect notice and all shut-off dates will continue to apply if your payment is not received by your disconnect date. In order to qualify, the customer must receive their money/check once a month. If there is more than one source of income, all must be received approximately at the same time of the month.