The business office is located at:
92 Steele Street Jamestown, NY
The mailing address is:
P.O. Box 700
Jamestown, NY 14702-0700
Our telephone number is:
Office hours are:
9 a.m. – 4 p.m. Monday, Tuesday, Wednesday
8 a.m. – 5 p.m. Thursday, Friday
General Utility Line Materials and SuppliesSealed proposals will be received by the officers of the Board of Public Utilities, City of Jamestown, New York, at its 92 Steele Street office until 1:00 PM, Eastern Standard Time, December 8, 2016 for General Utility Line Materials and Supplies.
NOTICE TO ELECTRIC USERS
NOTICE IS HEREBY GIVEN by the Board of Public Utilities, City of Jamestown, New York, that on March 27, 2015, it issued and filed with the Public Service Commission of the State of New York revised leaves to its Schedule for Electric Service, P.S.C. No. 7 - Electric becoming effective as of March 1, 2016.The new rates are intended to provide a rate increase of 1.69% based on retail sales revenue.
Download Legal Notice detailing new Rates and Charges
Tampering with Electric Meters Is Dangerous, Leads to Legal Prosecution and Possible Serious Injury or Death.
The Jamestown Board of Public Utilities (BPU), the Chautauqua County District Attorney’s Office and the Jamestown and Town of Ellicott Police Departments are teaming up to prosecute individuals who tamper with BPU equipment in an attempt to avoid paying for utility services.
Tampering brings a “theft of service” charge, along with applicable financial penalties and fees.
The BPU has seen a recent upswing in both water and electric meter tampering, according to utility Billing Supervisor Heather DeLong.
Meter tampering comes in many forms. The most common method is to remove the meter seal by a customer in order to reconnect service after it has been disconnected for non-payment. Customers also have stolen electricity meters, drilled meter boxes and attached jumper wires to bypass a meter. Others have attempted to make meters register less than the amount of electricity actually used.
“Theft of electricity is not just illegal,” says BPU Transmission and Distribution Manager Chris Rodgers. “It also is very dangerous.”
“BPU employees are highly trained to work with electricity and have the knowledge, tools and equipment to do it safely. One wrong move by an untrained individual can lead to serious injury or death,” explains Rodgers. “Stealing electric meters, for instance, leaves open access to energized equipment creating a threat to public safety.”
Acting Chautauqua County District Attorney Patrick Swanson notes that theft of service is a class A misdemeanor. With a second offense or with theft in excess of $1,000, he says, the charge becomes a class E felony.
“The District Attorney’s Office is fully supportive of prosecuting these cases in Chautauqua County,” adds Swanson who formerly prosecuted these types of cases when working in the Erie County District Attorney’s Office.
“We are involved in and committed to arrests of this nature,” said Jamestown Police Chief Harry Snellings. “While tampering with utility equipment is illegal and costly for the BPU and its customers, it is a public safety issue as well. We hope to prevent accidents caused by such thefts and eliminate any tampering from occurring.”
“Attempting to steal services or equipment impacts all of our customers,” states BPU General Manager David L. Leathers. “When one customer steals electricity or water service, ultimately all other customers pay for that theft with increased utility rates in the future.”
“We also are gravely concerned about the dangerous safety situation created as a result of such illegal actions,” continues Leathers. “Meter tampering which leaves access to live open wires could result in serious injury or death. We urge all customers to leave utility meters alone.”
Jamestown BPU “Cents for St. Susan’s” Campaign Raises New Record Amount of Donations for Soup Kitchen
Jamestown Board of Public Utilities (BPU) major donors and employeees met Wednesday to celebrate a record total raised by the community for the 2016 BPU “Cents for St. Susan’s” campaign.
The BPU fund drive this year reached a new amount of $18,016 raised to benefit St. Susan Center, surpassing the 2015 record total of $17,410.
The amount of money contributed in 2016 brings the cumulative amount raised, in seventeen years of BPU campaigns, to $178,134.55.
Download press release to read more
Jamestown Board of Public Utilities (BPU) Announces Automated Call System as Added Payment Option
The Jamestown Board of Public Utilities (BPU) announces a new automated call system which provides customers with the convenience of paying utility bills by telephone. The system becomes operational on October 17, 2016.
The automated telephone system provides customers 24-hour access to their account information. Customers may make payments over the phone, utilizing credit cards, debit cards and e-checks, a service that previously could only be made online.
Callers may make payments, check account balances and inquire about consumption history on the phone without having to speak with a customer service representative. At the same time, customers have the opportunity to speak to a BPU employee, if preferred, at any time during a call that is made within regular business hours.
The phone system provides both English and Spanish options.
The telephone system works with landline and cellular phones.
In the future, the BPU plans to utilize the system to place automatic courtesy calls to customers for scheduled outages, onsite service appointment reminders and disconnect warning calls.
As the utility works to update its Geographic Information System (GIS), the BPU hopes to soon have the ability to notify customers automatically of our awareness of power outages.
“The BPU is pleased to furnish this convenience to our customers,” states BPU General Manager David L. Leathers. “We encourage our residents to utilize this service, in addition to our online payment services and drop-box options. It is our hope that our new telephone service will help prevent long lines in our Customer Service lobby and provide customers with another information sharing tool and an easier payment alternative.”
To reach the automatic call system, customers may dial 661-1660, select option 3 and follow the prompts.
Jamestown BPU Clarifies Online Billing System to Customers
The Jamestown Board of Public Utilities advises customers who use BPU online payment services to be sure they are accessing the utility’s own website when attempting to pay BPU bills.
Outside bill payment services exist on the Internet where people can pay all their bills to various entities, much in the way bank payment services operate.
The BPU’s online payment system enables customers to make immediate or “real time” payments with no delay, while some customers have found that other commercial payment services may mail checks to the BPU. If these outside payment services are utilized, please allow time for checks to arrive. These services may also charge a fee; the BPU DOES NOT charge a fee to pay your bill online.
BPU customers who intend to pay online at the BPU site for quick payments should be sure to access www.jamestownbpu.com, the utility’s own website, and click on the “pay online here” icon at the top middle section of the website. Also when searching for the BPU on the Internet, the Jamestown BPU’s own website of www.jamestownbpu.com is usually the first one in the list.
BPU Contracts with Emkey Transportation to Purchase Natural Gas Line to Power Plant
The Jamestown Board of Public Utilities (BPU) today approved a contract to purchase the pipeline currently used to transport natural gas from Mayville to the Carlson Generation Station (Power Plant) in Jamestown.
The $5.4 million dollar transaction with Emkey Transportation, Inc., which sought to sell the pipeline, will transfer ownership of the pipeline to the BPU. Emkey Gathering, LLC, which currently operates the pipeline and equipment, will continue to operate and perform maintenance on the pipeline and equipment under a separate agreement.
Emkey Transportation, Inc., is an affiliate of Emkey Energy, LLC. This Erie, Pennsylvania, based company owns and operates Emkey Gathering, LLC. The pipeline and equipment to be purchased by the BPU was previously owned by Nornew Energy Supply. The system has been in use since 2001 when the BPU began to operate gas-fired equipment at the Carlson Station including the LM6000 gas turbine generator.
The service Emkey currently provides was structured through a lease agreement established in 1999. The new pipeline ownership contract will supersede the original lease agreement, enabling the BPU to continue receiving service through and beyond the expected 30-year life of the LM6000 unit.
Under the contract, the BPU will become the owner of approximately 27 miles of underground pipeline and associated equipment which includes a natural gas fuel compressor located in Mayville and its interconnection to the Tennessee Gas Pipeline. The Tennessee Gas Pipeline is a major interstate system used to transport natural gas from facilities located in southern states such as Louisiana, to northeastern states such as New York.
This combined system has proven to be a reliable and cost effective resource to provide fuel to the BPU’s power plant, according to BPU General Manager David L. Leathers.
“No significant changes to the manner in which the Carlson Station receives fuel will occur,” states Leathers. “The pipeline and equipment which the BPU will acquire also has the ability to deliver fuel produced by wells located in Western Chautauqua County and Northwestern Pennsylvania.”
“In executing this contract,” continues Leathers, “We will be providing cost certainty for our customers across the next 15-20 years, as well as securing an extremely important supply of natural gas to support current and future operations at the Power Plant.”
“As part of the overall agreement,” adds Board Chair Chuck Cornell, “Emkey Gathering, LLC, will continue to operate and maintain the gas pipeline for a period of ten years. The BPU will pay a separate monthly fee for this service.”
“Piping Hot,” a new BPU e-newsletter for our District Heating customers.
The electronic newsletter will be mailed to District Heating customers twice a year, updating them on new District Heat developments and providing maintenance tips for customers.
Download "Piping Hot" Newsletter
“Share Your City”
By connecting and sharing information about Jamestown and its attractions and accommodations, the community can work together and be advocates of their city and attract tourism into our streets, shops, restaurants, and attractions. Let’s help put Jamestown on the map.
To Share Your City, please connect with Jamestown Up Close on Facebook, on Twitter @JTownUpClose, join our website mailing list, and write a letter or send a post card from Jamestown.Start by visiting
PLEASE SLOW DOWN TO GO AROUND WORK SITES
Please slow down around work zones to protect the safety of employees as well as other vehicles and pedestrians who may be in the area of a work project.
Employees set up caution zones to alert drivers to take care when driving past work that takes place in or near a street.
However, some drivers choose to ignore the warnings and speed by.
In some cases, traffic proceeds down a closed street even though signs and cones indicate that a street is closed.
No driver wants to receive a traffic ticket or, worse, to cause the injury of a BPU worker.
Employees are authorized to report unsafe driving behavior to police.
Traffic tickets have been given for reckless driving in a work zone. Please “slow down to go around.”