BPU Memorial Day Closing
Change in Solid Waste Collection
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The Jamestown Board of Public Utilities offices will be closed on Monday, May 25, in observance of Memorial Day.
Memorial Day is a holiday for BPU Solid Waste employees. Therefore, normal Monday garbage collection will take place on Tuesday, May 26. Normal Tuesday collection will take place on Wednesday, May 27, Wednesday collection will move to Thursday, Thursday to Friday and Friday collection will take place on Saturday.
Recycling for May 26-30 will be paper, corrugated cardboard and box board, placed together in one bin.
Customers who need to pay bills after-hours may leave checks in drop-off boxes located at the top of the BPU’s “D” driveway, 92 Steele Street; outside City Hall on Tracy Plaza; inside the vestibule of the Jamestown Police Department entrance on Second Street; and outside the Town of Ellicott Building in Falconer. Payments left after-hours should only be made by check. Customers are reminded that on-line payments may be made by credit card, debit card and e-check at www.jamestownbpu.com.
All trouble reports for BPU services, all hours, should be directed to 661-1640.
BPU Kicks Off 2015 “Cents for St. Susan’s” Campaign…
Canisters Placed to Collect Coins for Soup Kitchen
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The Jamestown Board of Public Utilities Water Resources Division
Announces Its 2015 Residential Dual Meter Program
The Jamestown Board of Public Utilities (BPU) announces its 2015 Residential Dual Meter Program to help reduce sewer bills for outside watering needs. The utility provides this service for BPU residential water and wastewater customers whose accounts are current.
The BPU, like most other cities, uses the water meter in your home to determine charges for sanitary sewers. The assumption is that most of the water used in your home eventually flows into a sanitary sewer (for example, showers, clothes washing, dishwashing and toilets). Therefore, your water and sewer bill has two rates, one for water and one for sewer/wastewater. However, water that is used outside to water lawns doesn’t end up in the sewers. As a result, if you use a lot of outside water, you are paying sewer charges for water that doesn’t end up in the sewers.
In an effort to save you money, the BPU allows the installation of a dual meter that attaches to an outside house spigot on one end and to a garden hose on the other end. When your water and sewer bill comes, the sewer rate will only be charged on that water that is used in the house.
The BPU Dual Meter program runs in monthly increments for ease of billing from May 1 through September 30. An initial deposit of $50 is required when the customer picks up the meter. The deposit will be refunded to the customer’s water account after the program ends on September 30 and after the dual water meter has been returned in good working order to BPU Customer Service.
To participate in the Residential Dual Meter Program, a customer must have both water and sewer service through the Jamestown BPU. Due to the limited number of dual meters, only one meter is allowed per residential customer.
The customer’s water account will be charged a fee of $7.50 for the first month the customer has the dual meter. The customer will be charged $2 for each month beyond the first month that the dual meter is used. At the end of the program, the customer’s sewer credit will be calculated and applied to the sewer account.
Customers with dual meters must return the meter to the BPU Customer Service by October9, 2015, or deposits could be forfeited along with any sewer credit earned. If the meter is damaged, the deposit will be used to defray the costs to repair the meter.
This program will be most helpful for those residential water/wastewater customers who accumulate a sewer credit of more than eight units per month, which would probably be a residential customer who is doing extensive landscaping or watering a newly-planted lawn.
Residential dual meters are available at the BPU Customer Service, 92 Steele Street, open 7 a.m. – 5:30 p.m. weekdays. For questions, call 661-1660 or 661-1680.
“Share Your City”
By connecting and sharing information about Jamestown and its attractions and accommodations, the community can work together and be advocates of their city and attract tourism into our streets, shops, restaurants, and attractions. Let’s help put Jamestown on the map.
To Share Your City, please connect with Jamestown Up Close on Facebook, on Twitter @JTownUpClose, join our website mailing list, and write a letter or send a post card from Jamestown.Start by visiting
BPU Online Account Access and Payment Options
BPU Customers may pay bills online with e-checks, debit cards and credit cards. Once registered for the service, customers also may access account information such as meter readings, consumption history and past bills.
Customers may register for online access to their accounts by logging in at
https://account.jamestownbpu.com or by clicking the “Access BPU Account” link under “Quick Links” in the upper right hand corner of the homepage, and following directions.
All online users will need their BPU customer numbers to register. The customer number includes the six digits beginning with the number one (1) that appears after the dash of the account number printed on the bill.
An e-check works similar to a paper check, but without the need for a check to actually be written and processed by the recipient’s bank. When the customer authorizes an e-check payment, it is processed as a debit transaction using the routing and account number of the checking account. The amount that is debited by this transaction is then transferred to the BPU account in much the same ways as if a paper check had been written.
To provide feedback or to request assistance with the process, customers may contact Customer Service at 661-1660 or Communications at 661-1680.