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Jamestown Board of Public Utilities

A picture of our Electricians and Engineers.
A picture of the BPU’s LM6000 gas turbine.
“Cents for St. Susan’s” campaign.
Jamestown BPU Open For Business Sign.
Jamestown BPU Water Department Building on Buffalo St.
BPU Join Us in Jamestown Sign.
Jamestown BPU Employee, Dave Paterniti.
Jamestown BPU Employee, Steve Wahlstrom
RFID-Tagged Orange Recycling Bin
BPU Join Us in Jamestown Sign.
Moving? Be sure to leave your recycling bin at the house. Recycling bins are assigned to a specific address.
JBPU Line Dept.
JBPU Line Dept.
JBPU Complex at 92 Steele St.
Jamestown BPU Employee, Steve Wahlstrom.
Jamestown BPU Wastewater Treatment Plant Filters.
Jamestown BPU
Jamestown BPU, Dow Street T-3 Transformer
Jamestown BPU
Jamestown BPU, Lineman.
BPU Join Us in Jamestown Sign.
An example of a 2015 yardwaste sticker.

The business office is located at:
92 Steele Street Jamestown, NY

The mailing address is:
P.O. Box 700
Jamestown, NY 14702-0700

Our telephone number is:
(716) 661-1660

Office hours are:
9 a.m. – 4 p.m. Monday, Tuesday, Wednesday
8 a.m. – 5 p.m. Thursday, Friday


Legal Notice


NOTICE IS HEREBY GIVEN by the Board of Public Utilities, City of Jamestown, New York, that on March 27, 2015, it issued and filed with the Public Service Commission of the State of New York revised leaves to its Schedule for Electric Service, P.S.C. No. 7 - Electric becoming effective as of March 1, 2016.The new rates are intended to provide a rate increase of 1.69% based on retail sales revenue.

Download Legal Notice detailing new Rates and Charges

Print the Agreement between Jamestown Board of Public Utilities and IBEW Local Union 459

Jamestown BPU News

Jamestown BPU Issues 2015 Annual Water Quality Report

The Jamestown Board of Public Utilities (BPU) has issued its annual water quality report for the year 2015.

Each year, the BPU prepares this required report, designed to provide consumers with information on the quality and testing of the water delivered by the utility’s water system.

The report is available with one click at www.jamestownbpu.com/about/news/AWQR2015 or by accessing a link on the right side of the home page (www.jamestownbpu.com) under “Publications.”

To request a hard copy of the annual water quality report, call BPU Communications at 661-1680.

BPU Upgraded Online Payment System Allows for Reduced Hours in Customer Service Office

The Jamestown Board of Public Utilities’ (BPU) upgraded online payment system, in addition to other payment options, has made it possible for the Board to enact efficiencies by changing schedules in the utility’s Customer Service Office Lobby, effective Monday, February 29.

Hours at the Customer Service Office will change to 9 a.m. – 4 p.m. Mondays, Tuesdays and Wednesdays, with two extended days of service on Thursdays and Fridays from 8 a.m. – 5 p.m. The office is located down the “D” driveway, 92 Steele Street, Jamestown.

In fall, 2015, the BPU unveiled an upgraded online payment system that, in addition to making payments, includes the ability to view one’s utility bill, utility usage, past bills and the customer newsletter. Customers may schedule advance payments and may select an “auto pay” process. Customers also may sign up to receive email notifications when their bills are available as well as email reminders of due dates.

Online payments may be made by credit card, debit card or e-checks, three methods not available to in-person payers in the Customer Service Office.

Registration for online payments is available at www.jamestownbpu.com. Customers may click on the “Pay Online Here” icon at the top of the homepage or on the “Pay Your Bills Online Here” phrase under Quick Links in the top right side of the home page. One-time or “express” payments also may be made without registration of the account.

Several other methods of BPU bill payment continue. For instance, payments may be mailed to the BPU, P.O. Box 700, Jamestown, NY 14702-0700 in return envelopes furnished to customers who still receive hard copy bills by mail. The Clerks’ Offices in the City of Jamestown and the Town of Ellicott accept payments in their offices as well. Drop boxes where payments may be made in check form are available in the vestibule at the top of the Customer Service (“D”) Driveway; on Tracy Plaza, City Hall; in the Jamestown Police Department vestibule, on the East Second entrance of City Hall; and at the Town of Ellicott Town Building.

No SMOKING on BPU Property

Pay Here


The 4th of July.BPU Fourth of July Closing & Change in Solid Waste Collection

The Jamestown Board of Public Utilities offices will be closed on Monday, July 4, in observance of the Fourth of July.

Fourth of July is a holiday for BPU Solid Waste employees. Therefore, normal Monday garbage collection will take place on Tuesday, July 5. Normal Tuesday collection will take place on Wednesday, July 6, Wednesday collection will move to Thursday, Thursday to Friday and Friday collection will take place on Saturday, July 9.

Recycling for July 5-9 will be paper, corrugated cardboard and box board, placed together in one bin.

Customers who need to pay bills after-hours may leave checks in drop-off boxes located at the top of the BPU’s “D” driveway, 92 Steele Street; outside City Hall on Tracy Plaza; inside the vestibule of the Jamestown Police Department entrance on Second Street; and outside the Town of Ellicott Building in Falconer. Payments left after-hours should only be made by check. Customers are reminded that on-line payments may be made by credit card, debit card and e-check at www.jamestownbpu.com.

All trouble reports for BPU services, all hours, should be directed to 661-1640.

BPU Announces 2016 “Cents for St. Susan’s” Campaign…
Canisters to Collect Coins for Soup Kitchen A picture of St. Susan's campaign sponsors.
Download press release

A picture of the BPU’s Yard Waste Site Sticker.BPU Extends Saturday Hours at the Yard Waste Site as of May 14

More Yard Waste Information

The Jamestown Board of Public Utilities (BPU) announces extended Yard Waste Site hours for Saturdays, beginning May 14, and revised hours for Wednesdays, effective May 11.

As a result of customer input, Saturday hours will be extended to 9 a.m. – 3 p.m., beginning on Saturday, May 14. The unadvertised service of a garbage truck at the site will be eliminated in order that Solid Waste employees can stay longer at the Site. Customers should not bring garbage to the Site. The new schedule provides two extra hours in the afternoon.

Wednesday hours will revert to the 4-7 p.m. schedule of past years. Although Wednesday hours were longer in 2015, not many customers utilized that available time.

The Yard Waste Site is located at the dead-end of Monroe Street, off 8th Street in the City. BPU Residential Solid Waste customers may access the site with a Yard Waste Site sticker affixed to the rear driver side window of their vehicles. The stickers are free-of-charge, one per customer account, at BPU Customer Service, 92 Steele Street, open 9 a.m. – 4 p.m. Monday-Wednesday and 8 a.m. – 5 p.m. Thursday-Friday. Contractors may not access the Site.

For information, call the BPU Garbage Hotline at 661-1651 or BPU Customer Service at 661-1660.

“Piping Hot,” a new BPU e-newsletter for our District Heating customers.

The electronic newsletter will be mailed to District Heating customers twice a year, updating them on new District Heat developments and providing maintenance tips for customers. Download "Piping Hot" Newsletter

Jamestown BPU Feature Article

BPU’sTampering with Electric Meters Is Dangerous, Leads to Legal Prosecution and Possible Serious Injury or Death

The Jamestown Board of Public Utilities (BPU), the Chautauqua County District Attorney’s Office and the Jamestown and Town of Ellicott Police Departments are teaming up to prosecute individuals who tamper with BPU equipment in an attempt to avoid paying for utility services.

Tampering brings a “theft of service” charge, along with applicable financial penalties and fees.

The BPU has seen a recent upswing in both water and electric meter tampering, according to utility Billing Supervisor Heather DeLong.

Meter tampering comes in many forms. The most common method is to remove the meter seal by a customer in order to reconnect service after it has been disconnected for non-payment. Customers also have stolen electricity meters, drilled meter boxes and attached jumper wires to bypass a meter. Others have attempted to make meters register less than the amount of electricity actually used.

“Theft of electricity is not just illegal,” says BPU Transmission and Distribution Manager Chris Rodgers. “It also is very dangerous.”

“BPU employees are highly trained to work with electricity and have the knowledge, tools and equipment to do it safely. One wrong move by an untrained individual can lead to serious injury or death,” explains Rodgers. “Stealing electric meters, for instance, leaves open access to energized equipment creating a threat to public safety.”

Acting Chautauqua County District Attorney Patrick Swanson notes that theft of service is a class A misdemeanor. With a second offense or with theft in excess of $1,000, he says, the charge becomes a class E felony.

“The District Attorney’s Office is fully supportive of prosecuting these cases in Chautauqua County,” adds Swanson who formerly prosecuted these types of cases when working in the Erie County District Attorney’s Office.

“We are involved in and committed to arrests of this nature,” said Jamestown Police Chief Harry Snellings. “While tampering with utility equipment is illegal and costly for the BPU and its customers, it is a public safety issue as well. We hope to prevent accidents caused by such thefts and eliminate any tampering from occurring.”

“Attempting to steal services or equipment impacts all of our customers,” states BPU General Manager David L. Leathers. “When one customer steals electricity or water service, ultimately all other customers pay for that theft with increased utility rates in the future.”

“We also are gravely concerned about the dangerous safety situation created as a result of such illegal actions,” continues Leathers. “Meter tampering which leaves access to live open wires could result in serious injury or death. We urge all customers to leave utility meters alone.”

Energy Efficiency Programs

JamestownUpClose.com logo

JamestownUpClose.com launches
“Share Your City”

By connecting and sharing information about Jamestown and its attractions and accommodations, the community can work together and be advocates of their city and attract tourism into our streets, shops, restaurants, and attractions. Let’s help put Jamestown on the map.

To Share Your City, please connect with Jamestown Up Close on Facebook, on Twitter @JTownUpClose, join our website mailing list, and write a letter or send a post card from Jamestown.Start by visiting Jamestownupclose.com


Please slow down around work zones to protect the safety of employees as well as other vehicles and pedestrians who may be in the area of a work project.

Employees set up caution zones to alert drivers to take care when driving past work that takes place in or near a street.

However, some drivers choose to ignore the warnings and speed by.

In some cases, traffic proceeds down a closed street even though signs and cones indicate that a street is closed.

No driver wants to receive a traffic ticket or, worse, to cause the injury of a BPU worker.

Employees are authorized to report unsafe driving behavior to police.

Traffic tickets have been given for reckless driving in a work zone. Please “slow down to go around.”

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Reproduction without permission is strictly prohibited.
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