The business office is located at:
92 Steele Street Jamestown, NY
The mailing address is:
P.O. Box 700
Jamestown, NY 14702-0700
Our telephone number is:
Office hours are:
9 a.m. – 4 p.m. Monday, Tuesday, Wednesday
8 a.m. – 5 p.m. Thursday, Friday
Drilling a water well, abandon a water well and related itemsSealed proposals will be received by the officers of the Board of Public Utilities, City of Jamestown, New York, at its 92 Steele Street office until 1:00 PM, Eastern Standard Time, September 26, 2017 , for drilling a water well, abandon a water well and related items. There will be a mandatory Pre-Bid meeting September 21st at Cassadaga Well Field.
Road Hole RepairSealed bids will be received by the officers of the Board of Public Utilities (BPU), City of Jamestown, New York, at its 92 Steele Street office until 1:00 PM EDT on Monday, October 16, 2017 for Road Hole Repair.
Furnishing regular unleaded gasoline, ultra low sulfur diesel fuel and all-weather diesel fuelSealed bids will be received by the officers of the Board of Public Utilities (BPU), City of Jamestown, New York, at its 92 Steele Street office until 1:00 PM EDT on Thursday, October 5, 2017 for furnishing regular unleaded gasoline, ultra low sulfur diesel fuel and all-weather diesel fuel.
Tampering with Electric Meters Is Dangerous, Leads to Legal Prosecution and Possible Serious Injury or Death.
The Jamestown Board of Public Utilities (BPU), the Chautauqua County District Attorney’s Office and the Jamestown and Town of Ellicott Police Departments are teaming up to prosecute individuals who tamper with BPU equipment in an attempt to avoid paying for utility services.
Tampering brings a “theft of service” charge, along with applicable financial penalties and fees.
The BPU has seen a recent upswing in both water and electric meter tampering, according to utility Billing Supervisor Heather DeLong.
Meter tampering comes in many forms. The most common method is to remove the meter seal by a customer in order to reconnect service after it has been disconnected for non-payment. Customers also have stolen electricity meters, drilled meter boxes and attached jumper wires to bypass a meter. Others have attempted to make meters register less than the amount of electricity actually used.
“Theft of electricity is not just illegal,” says BPU Transmission and Distribution Manager Chris Rodgers. “It also is very dangerous.”
“BPU employees are highly trained to work with electricity and have the knowledge, tools and equipment to do it safely. One wrong move by an untrained individual can lead to serious injury or death,” explains Rodgers. “Stealing electric meters, for instance, leaves open access to energized equipment creating a threat to public safety.”
Acting Chautauqua County District Attorney Patrick Swanson notes that theft of service is a class A misdemeanor. With a second offense or with theft in excess of $1,000, he says, the charge becomes a class E felony.
“The District Attorney’s Office is fully supportive of prosecuting these cases in Chautauqua County,” adds Swanson who formerly prosecuted these types of cases when working in the Erie County District Attorney’s Office.
“We are involved in and committed to arrests of this nature,” said Jamestown Police Chief Harry Snellings. “While tampering with utility equipment is illegal and costly for the BPU and its customers, it is a public safety issue as well. We hope to prevent accidents caused by such thefts and eliminate any tampering from occurring.”
“Attempting to steal services or equipment impacts all of our customers,” states BPU General Manager David L. Leathers. “When one customer steals electricity or water service, ultimately all other customers pay for that theft with increased utility rates in the future.”
“We also are gravely concerned about the dangerous safety situation created as a result of such illegal actions,” continues Leathers. “Meter tampering which leaves access to live open wires could result in serious injury or death. We urge all customers to leave utility meters alone.”
Jamestown Board of Public Utilities (BPU) and Monofrax LLC Extend Agreement
A flex rate renewal agreement was signed by Monofrax President William Andrews, front center, with Jamestown Board of Public Utilities General Manager David L. Leathers, left, and Jamestown City Mayor Sam Teresi, right. Looking on are BPU mechanical and electrical engineers David Gustafson and Kristofor Sellstrom. Download press release to read more
Jamestown BPU “Cents for St. Susan’s” Campaign Raises Record $17,346.70 for Soup Kitchen
PLEASE SLOW DOWN TO GO AROUND WORK SITES
Please slow down around work zones to protect the safety of employees as well as other vehicles and pedestrians who may be in the area of a work project.
Employees set up caution zones to alert drivers to take care when driving past work that takes place in or near a street.
However, some drivers choose to ignore the warnings and speed by.
In some cases, traffic proceeds down a closed street even though signs and cones indicate that a street is closed.
No driver wants to receive a traffic ticket or, worse, to cause the injury of a BPU worker.
Employees are authorized to report unsafe driving behavior to police.
Traffic tickets have been given for reckless driving in a work zone. Please “slow down to go around.”
Jamestown BPU Announces Fall Flushing Dates and Information
The Jamestown Board of Public Utilities (BPU) Water Division announces that fall water main flushing will take place during daytime hours, generally between 8:30 a.m. to 4:30 p.m. WEATHER-PERMITTING.
Pre-flushing in Falconer begins at 1 p.m. on Friday, October 6, in the areas of Aldren, Ralph, Valmeere and Mapleshade. The rest of Falconer will be flushed overnight as usual from 9 p.m. Saturday, October 7, into Sunday, October 8, until the entire Village is flushed. Discolored water may be seen in Falconer and on the north side of Jamestown on that Sunday as a result of flushing.
When the Village of Falconer is completed, flushing in the rest of the water system will take place from 8:30 a.m. – 4:30 p.m. Monday, October 9, through Friday, October 13; and from Monday, October 16, through Wednesday, October 18.
The exception will be downtown Jamestown; flushing will take place from 5:30 a.m. – 5 p.m. Wednesday, October 11, in an effort to accommodate downtown and Fairmount Avenue restaurants and businesses.
The greatest likelihood that discolored water will appear is while the BPU is flushing in customers’ immediate areas on their scheduled flushing days. However, customers should be aware that discolored water may appear at any time during BPU water main flushing because (1) flushing may occur in an area over a multi-day period; and (2) flushing disrupts the entire water system and it is difficult to predict exactly when and where discolored water will occur.
Attached to the customer newsletter enclosed in the September bills is a two-page informational sheet showing color-coded maps of which areas will be flushed on which days. These maps, indicating which hydrants are to be flushed each day also are posted on our website: www.jamestownbpu.com.
Specific flushing location descriptions will be posted daily on Facebook/Twitter. Recordings of daily flushing locations are available by calling 661-1660, extension 6.
The BPU informed many of our residential customers in spring by telephone as to when their neighborhoods would be flushed. To receive such a call for fall flushing, customers should be sure their phone numbers are current on their BPU account by notifying BPU Customer Service at 661-1660, e-mailing firstname.lastname@example.org or writing it on the top of your payment stub when you mail in your utility payment. Residential customers are expected to receive a call two days prior to their scheduled flushing days while commercial customers should have received their calls three weeks prior to their flushing days.
Customers with questions about their flushing dates may call the Flushing Hotline at 661-1688 or Communications at 661-1680. BPU Communications Coordinator Becky Robbins states, “If you receive voicemail when calling, please leave the name of your street, the names of the streets at the end of your block and your phone number. BPU employees will return calls with flushing location dates.”
BPU Water Main Flushing Hours Switch from Night to Day
Why Daytime Flushing?
Daytime flushing is an efficient method for the flushing process. It occurs over an eight-day period instead of a ten-night period as in the past, reducing the number of days that our overall system is disrupted. Better visibility during the day allows employees to more effectively monitor the clarity of the water flowing from the hydrant and track the flow of water in an effort to avoid property damage. Flushing trucks are equipped with mounted diffusers that point water downward into streets along curbs and away from terraces and yards. These truck attachments minimize damage sometimes caused to private yards and terraces. Flushing in daytime is safer for BPU water employees who can be more aware of traffic and hazards on the streets.
For Questions and Concerns, Call the Flushing Hotline at 661-1688
The BPU customer newsletter in August bills included a two-page attachment of Frequently Asked Questions about the flushing process. Extra copies of the flushing FAQs are available in the BPU Customer Service Office or by calling 661-1688 or 661-1680 to request a copy. Water main flushing schedules always are weather-permitting.
BPU Water Main Flushing Maps
Why Is It Important to Know When Your Neighborhood Is Flushed?
The primary precautions that should be taken during water main flushing are to check for discolored water before doing laundry and to avoid pulling discolored water into your hot water tank. The BPU also suggests that customers put aside water for cooking or drinking a day or so ahead of their scheduled flushing day.
Please note that overall, it is safe to use and flush toilets during daytime flushing; the only time one should try to avoid flushing a toilet is when the BPU is flushing directly on a customer’s street as pressure surges possibly can occur.
Customers who get caught with discolored laundry as a result of flushing may stop at the BPU Customer Service Office, 92 Steele Street, to obtain a commercial rust/iron stain remover free of change. Customer Service is open from 9 a.m. – 4 p.m. Monday-Wednesday and from 8 a.m. – 5 p.m. Thursday-Friday. Town and Village offices in Ellicott, Falconer, Celoron, Lakewood and Busti also keep the stain remover on hand for residents’ use.
Why Do We Flush Water Lines Twice a Year?
The BPU flushes water mains each spring and fall by opening hydrants systematically and allowing water to run full force, flushing out sediment and minerals that accumulate naturally in the pipes. The process cleans the pipes and helps achieve greater water flow through the mains. Flushing also allows operators to perform valve and hydrant inspections for fire protection.
Flushing is a safe and nationally-practiced, cost-effective alternative to adding chemicals to our water to clean water lines.
Removing Recyclables from BPU Bins Is Illegal in the City
Removing recyclables from Jamestown Board of Public Utilities (BPU) residential recycling bins in the City is illegal.
This early-morning/late-night practice by numerous people in the BPU Solid Waste territory led Jamestown City Council members to pass a local resolution against such actions.
The resolution reads, “Ownership of recyclables set out for collection shall thereupon vest with the City of Jamestown. It shall be unlawful for any person other than a person authorized by the City of Jamestown to collect, remove or dispose of recyclables, the ownership of which as vested with the City of Jamestown as herein provided.”
Complaints by customers witnessing people removing items from their recycling bins have been noted. Now that the act of removing recyclables from bins has been deemed illegal, customers may report such activity by calling the Jamestown Police Dispatch Line at 661-7090.
Jamestown Board of Public Utilities (BPU) Customers Advises Customers to Utilize 2017 Energy Efficiency Programs Before Expected 2018 Changes
The Jamestown Board of Public Utilities (BPU) advises electric customers interested in certain BPU Energy Efficiency programs to utilize them prior to expected changes starting in 2018. Commercial and industrial customers proposing rebate projects which require pre-approval must submit applications by December 1, with completion by December 31.
Each year, the BPU Energy Efficiency Programs are redesigned or concluded as team members work to analyze program usage and costs. The goal is to provide customers with the greatest amount of energy and financial savings at the lowest cost.
Specifically, the Residential Attic Insulation Program is expected to sunset at the end of December, 2017. Currently, individuals who own residential property in the BPU electric service territory and use permanently installed electric heating equipment as the primary heat source are eligible to participate in the program. Rebates are limited to fifty percent of the cost of material and $500 maximum per building and $5,000 per person.
Two industrial and commercial programs also are expected to end by December 31 and potential applicants should speak to BPU Energy Efficiency Coordinator Dan Reynolds for required pre-approval by December 1. Funded work must be completed by December 31, 2017.
The first is the Jamestown Weatherization Program for Commercial and Industrial Customers that offers customers rebates for energy efficiency projects which improve the thermal envelope of commercial and industrial buildings to lower energy consumption. Commercial and industrial customers classified as Service Class 2 or 3, who use electric or district heat as their primary heat source, qualify. Rebates involve strip doors; air sealing; insulation of walls, ceilings, pipes and floors; and installation of windows and doors. Certain restrictions apply.
The second is the Customized Incentive Program for Commercial and Industrial Customers that will not be continuing in 2018. The goal of this program is to assist commercial and industrial customers with improving their efficient use of electricity in a way that customers believe is most beneficial to them. Commercial and industrial customers classified as Service Class 2, 3 or 6 qualify for the program, with rebates up to $15,000 in one year. This program requires pre-approval as well.
Full information on these three programs is available on the BPU website at www.jamestownbpu by clicking the white Energy Efficiency Opportunities icon; in the BPU Customer Service Office; or by contacting Energy Efficiency Coordinator Dan Reynolds at email@example.com or 661-1646 weekdays.
BPU General Manager David Leathers remarked that the BPU traditionally proposes its new year’s programs to the Board in the fall of each year.
“Our Energy Efficiency team works throughout the year to determine what programs provide the most energy savings for our customers and the most value to the overall system,” noted Leathers. “We evaluate the value of each program with regard to energy efficiency, cost savings, customer participation and overall system benefit. The team expects to present 2018 programs to our Board in the next two months.”
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