Welcome to the Jamestown Board of Public Utilities. facebook icon twitter icon Pay Here

“Thanks to our John Alfred & Oscar Johnson Memorial Trust/BPU Good Neighbor of the Month!
“Thanks to our John Alfred & Oscar Johnson Memorial Trust/BPU Good Neighbor of the Month!
BPU Join Us in Jamestown Sign.
RFID-Tagged Orange Recycling Bin
Moving? Be sure to leave your recycling bin at the house. Recycling bins are assigned to a specific address.
JBPU Complex at 92 Steele St.
An example of a 2017 yardwaste sticker.

The business office is located at:
92 Steele Street Jamestown, NY

The mailing address is:
P.O. Box 700
Jamestown, NY 14702-0700

Our telephone number is:
(716) 661-1660

Office hours are:
9 a.m. – 4 p.m. Monday, Tuesday, Wednesday
8 a.m. – 5 p.m. Thursday, Friday

Recycling

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Legal Notice

Download specifications and bid forms for all legal notices.

Sanitary Sewer Slip-Lining

  • Sealed bids will be received by the officers of the Board of Public Utilities (BPU), City of Jamestown, New York, at its 92 Steele Street office until 1:00 PM, Eastern Standard Time, March 16, 2016 for the supply of a Sanitary Sewer Slip-Lining

  • Supply of two (2) belt filter presses, Press accessories, and a dry polymer make down system

  • Sealed bids will be received by the officers of the Board of Public Utilities (BPU), City of Jamestown, New York, at its 92 Steele Street office until 1pm on March 15, 2017, for the supply of two (2) belt filter presses, Press accessories, and a dry polymer make down system. A mandatory site visit is required and will be conducted on March 7, 2017 at 10am.

  • NOTICE TO ELECTRIC USERS

    NOTICE IS HEREBY GIVEN by the Board of Public Utilities, City of Jamestown, New York, that on March 27, 2015, it issued and filed with the Public Service Commission of the State of New York revised leaves to its Schedule for Electric Service, P.S.C. No. 7 - Electric becoming effective as of March 1, 2016.The new rates are intended to provide a rate increase of 1.69% based on retail sales revenue.

    Download Legal Notice detailing new Rates and Charges


    Print the Agreement between Jamestown Board of Public Utilities and IBEW Local Union 459

    Jamestown BPU Feature Article

    BPU’sTampering with Electric Meters Is Dangerous, Leads to Legal Prosecution and Possible Serious Injury or Death.

    The Jamestown Board of Public Utilities (BPU), the Chautauqua County District Attorney’s Office and the Jamestown and Town of Ellicott Police Departments are teaming up to prosecute individuals who tamper with BPU equipment in an attempt to avoid paying for utility services.

    Tampering brings a “theft of service” charge, along with applicable financial penalties and fees.

    The BPU has seen a recent upswing in both water and electric meter tampering, according to utility Billing Supervisor Heather DeLong.

    Meter tampering comes in many forms. The most common method is to remove the meter seal by a customer in order to reconnect service after it has been disconnected for non-payment. Customers also have stolen electricity meters, drilled meter boxes and attached jumper wires to bypass a meter. Others have attempted to make meters register less than the amount of electricity actually used.

    “Theft of electricity is not just illegal,” says BPU Transmission and Distribution Manager Chris Rodgers. “It also is very dangerous.”

    “BPU employees are highly trained to work with electricity and have the knowledge, tools and equipment to do it safely. One wrong move by an untrained individual can lead to serious injury or death,” explains Rodgers. “Stealing electric meters, for instance, leaves open access to energized equipment creating a threat to public safety.”

    Acting Chautauqua County District Attorney Patrick Swanson notes that theft of service is a class A misdemeanor. With a second offense or with theft in excess of $1,000, he says, the charge becomes a class E felony.

    “The District Attorney’s Office is fully supportive of prosecuting these cases in Chautauqua County,” adds Swanson who formerly prosecuted these types of cases when working in the Erie County District Attorney’s Office.

    “We are involved in and committed to arrests of this nature,” said Jamestown Police Chief Harry Snellings. “While tampering with utility equipment is illegal and costly for the BPU and its customers, it is a public safety issue as well. We hope to prevent accidents caused by such thefts and eliminate any tampering from occurring.”

    “Attempting to steal services or equipment impacts all of our customers,” states BPU General Manager David L. Leathers. “When one customer steals electricity or water service, ultimately all other customers pay for that theft with increased utility rates in the future.”

    “We also are gravely concerned about the dangerous safety situation created as a result of such illegal actions,” continues Leathers. “Meter tampering which leaves access to live open wires could result in serious injury or death. We urge all customers to leave utility meters alone.”


    IVRJamestown Board of Public Utilities (BPU) Announces Automated Call System as Added Payment Option

    The Jamestown Board of Public Utilities (BPU) announces a new automated call system which provides customers with the convenience of paying utility bills by telephone. The system becomes operational on October 17, 2016.

    The automated telephone system provides customers 24-hour access to their account information. Customers may make payments over the phone, utilizing credit cards, debit cards and e-checks, a service that previously could only be made online.

    Callers may make payments, check account balances and inquire about consumption history on the phone without having to speak with a customer service representative. At the same time, customers have the opportunity to speak to a BPU employee, if preferred, at any time during a call that is made within regular business hours.

    The phone system provides both English and Spanish options.

    The telephone system works with landline and cellular phones.

    In the future, the BPU plans to utilize the system to place automatic courtesy calls to customers for scheduled outages, onsite service appointment reminders and disconnect warning calls.

    As the utility works to update its Geographic Information System (GIS), the BPU hopes to soon have the ability to notify customers automatically of our awareness of power outages.

    “The BPU is pleased to furnish this convenience to our customers,” states BPU General Manager David L. Leathers. “We encourage our residents to utilize this service, in addition to our online payment services and drop-box options. It is our hope that our new telephone service will help prevent long lines in our Customer Service lobby and provide customers with another information sharing tool and an easier payment alternative.”

    To reach the automatic call system, customers may dial 661-1660, select option 3 and follow the prompts.


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    Announcements

    Bllod Drive.


    Yard Waste Icon.2017 Yard Waste Hours

    Saturdays: 9 a.m. – 3 p.m.
    effective April 15 – November 11

    Wednesdays: 4-7 p.m.
    effective May 3 – September 27


    Flushing Picture.BPU Water Main Flushing Hours Switch from Night to Day

    For Questions and Concerns, Call the Flushing Hotline at 661-1688

    The Jamestown Board of Public Utilities (BPU) announces a new automated call system which provides customers with the convenience of paying utility bills by telephone. The system becomes operational on October 17, 2016.

    The Jamestown Board of Public Utilities (BPU) Water Division announces that water main flushing will take place during daytime hours instead of nighttime, beginning in spring, 2017, for all areas except Falconer.

    The change to daytime flushing hours, which occurs in other Western New York communities, is purposed for greater efficiency as well as for improved employee safety.

    Not only will the hours change to daytime, says BPU General Manager David L. Leathers, but also the number of flushing days will be reduced from ten days to eight.

    Similar to past years, the Village of Falconer pre-flush will begin at 9 a.m. Friday, April 28, all day in the area of Aldren, Ralph, Valmeere and Mapleshade, which may cause an isolated disturbance in that section of the Village. If Falconer customers in that area have not noticed a disturbance during pre-flushing in the past, customers probably will not notice pre-flushing.

    Also, unchanged, the rest of Falconer will be flushed as usual from 9 p.m. Saturday, April 29, into Sunday, April 30, until the entire Village is flushed, according to Water Division Deputy General Manager Mike Saar. Discolored water may be seen in Falconer and on the north side of Jamestown on Sunday as a result of flushing.

    Following Falconer, flushing will continue in the rest of the water system from 8:30 a.m. – 4:30 p.m. Monday, May 1, through Friday, May 5, and from 8:30 a.m. – 4:30 p.m. Monday, May 8, through Wednesday, May 10.

    The exception will be downtown Jamestown flushing that will take place from 5:30 a.m. Wednesday, May 3, for approximately 2-4 hours, in order that restaurants and businesses will be free of flushing as early as possible in the business day.

    “We plan to flush more hydrants each day in fewer overall days, with the daytime advantage of improved visibility,” states Leathers. “Employees will be able to see the clarity of the water that is flushed from the hydrant without the help of artificial lighting. In daylight, employees also will be in less danger of hazardous walking and other unsafe situations.”

    Flushing trucks this spring, in addition, will be equipped with truck-mounted diffusers, that point water downward into streets along curbs and away from terraces and yards. As a result, the truck attachments will minimize damage sometimes caused to private yards and gardens by the sudden rush of water during flushing.

    Enclosed in the March and April newsletters/bills is a two-page informational sheet describing which location will be flushed on which day.

    Specific flushing locations will be described daily on our website: www.jamestownbpu.com, FACEBOOK and Twitter. Actual daily maps showing which hydrants are to be flushed each day also will be posted in April and May on our website. The hydrants to be flushed on that date are colored in bright light blue on the maps.

    Recordings of daily flushing locations are available by calling 661-1660, extension 6.

    Water customers should note when crews are flushing in their neighborhoods. Flushing occurring on nearby streets also could cause discolored water on your street.

    Customers with questions about their flushing dates may call the Flushing Hotline at 661-1688 or BPU Communications at 661-1680. If callers receive voicemail, they should leave their street name, the names of the streets at the end of their block and their phone numbers. BPU employees will return calls with the flushing locations and details.


    Flushing Picture.Why Is It Important to Know Your Flushing Location?

    When the BPU flushes in your area, it is likely that discolored water will run from your water faucets or in toilets. Although the water is safe to use, it is displeasing in appearance and also may discolor laundry washed in the unsettled water.

    Customers who know about discolored water in advance can put aside drinking or cooking water and delay washing clothes until the water appears to be clear. Also, if one can avoid opening faucets or flushing toilets during the scheduled flushing time, you may never know that flushing occurred on your street.

    Customers who get caught with discolored laundry as a result of flushing may stop at the BPU Customer Service Office, 92 Steele Street, to obtain a commercial rust/iron stain remover free of change. Such products should be used to rewash laundry before it has dried. Customer Service is open from 9 a.m. – 4 p.m. Monday-Wednesday and from 8 a.m. – 5 p.m. Thursday-Friday.


    Flushing Picture.Why Do We Flush Water Lines Twice a Year?

    The BPU flushes water mains each spring and fall by opening hydrants systematically and allowing water to run full force, flushing out sediment and minerals that accumulate naturally in the pipes. The process cleans the pipes and helps achieve greater water flow through the mains. Flushing also allows operators to perform valve and hydrant inspections for fire protection.

    Flushing is a safe and nationally-practiced, cost-effective alternative to adding chemicals to our water to clean water lines.


    budget

    Jamestown BPU Adopts 2017 Electric and Water Budgets

    Jamestown BPU Adopts 2017 District Heating and Cooling Budget

    Jamestown BPU Adopts 2017 Solid Waste Budget with No Rate Increase

    Jamestown BPU Adopts 2017 Wastewater Division Budget: First Increase since 2009


    budgetBPU 2017 Energy Efficiency Programs Announced: Slight Changes in Three Rebate Plans




    pay onlineJamestown BPU Clarifies Online Billing System to Customers

    The Jamestown Board of Public Utilities advises customers who use BPU online payment services to be sure they are accessing the utility’s own website when attempting to pay BPU bills.

    Outside bill payment services exist on the Internet where people can pay all their bills to various entities, much in the way bank payment services operate.

    The BPU’s online payment system enables customers to make immediate or “real time” payments with no delay, while some customers have found that other commercial payment services may mail checks to the BPU. If these outside payment services are utilized, please allow time for checks to arrive. These services may also charge a fee; the BPU DOES NOT charge a fee to pay your bill online.

    BPU customers who intend to pay online at the BPU site for quick payments should be sure to access www.jamestownbpu.com, the utility’s own website, and click on the “pay online here” icon at the top middle section of the website. Also when searching for the BPU on the Internet, the Jamestown BPU’s own website of www.jamestownbpu.com is usually the first one in the list.


    “Piping Hot,” a new BPU e-newsletter for our District Heating customers.

    The electronic newsletter will be mailed to District Heating customers twice a year, updating them on new District Heat developments and providing maintenance tips for customers. Download "Piping Hot" Newsletter

    Energy Efficiency Programs

    JamestownUpClose.com logo

    JamestownUpClose.com launches
    “Share Your City”
    Campaign

    By connecting and sharing information about Jamestown and its attractions and accommodations, the community can work together and be advocates of their city and attract tourism into our streets, shops, restaurants, and attractions. Let’s help put Jamestown on the map.

    To Share Your City, please connect with Jamestown Up Close on Facebook, on Twitter @JTownUpClose, join our website mailing list, and write a letter or send a post card from Jamestown.Start by visiting Jamestownupclose.com



    No SMOKING on BPU Property


    PLEASE SLOW DOWN TO GO AROUND WORK SITES

    Please slow down around work zones to protect the safety of employees as well as other vehicles and pedestrians who may be in the area of a work project.

    Employees set up caution zones to alert drivers to take care when driving past work that takes place in or near a street.

    However, some drivers choose to ignore the warnings and speed by.

    In some cases, traffic proceeds down a closed street even though signs and cones indicate that a street is closed.

    No driver wants to receive a traffic ticket or, worse, to cause the injury of a BPU worker.

    Employees are authorized to report unsafe driving behavior to police.

    Traffic tickets have been given for reckless driving in a work zone. Please “slow down to go around.”


    Jamestown BPU “Cents for St. Susan’s” Campaign Raises New Record Amount of Donations for Soup Kitchen
    St Susan's picture.

    Jamestown Board of Public Utilities (BPU) major donors and employeees met Wednesday to celebrate a record total raised by the community for the 2016 BPU “Cents for St. Susan’s” campaign.

    The BPU fund drive this year reached a new amount of $18,016 raised to benefit St. Susan Center, surpassing the 2015 record total of $17,410.

    The amount of money contributed in 2016 brings the cumulative amount raised, in seventeen years of BPU campaigns, to $178,134.55.
    Download press release to read more



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