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Jamestown Board of Public Utilities

A picture of our Electricians and Engineers.
A picture of the BPU’s LM6000 gas turbine.
“Cents for St. Susan’s” campaign.
Jamestown BPU Open For Business Sign.
Jamestown BPU Water Department Building on Buffalo St.
BPU Join Us in Jamestown Sign.
Jamestown BPU Employee, Dave Paterniti.
Jamestown BPU Employee, Steve Wahlstrom
RFID-Tagged Orange Recycling Bin
BPU Join Us in Jamestown Sign.
Moving? Be sure to leave your recycling bin at the house. Recycling bins are assigned to a specific address.
JBPU Line Dept.
JBPU Line Dept.
JBPU Complex at 92 Steele St.
Jamestown BPU Employee, Steve Wahlstrom.
Jamestown BPU Wastewater Treatment Plant Filters.
Jamestown BPU
Jamestown BPU, Dow Street T-3 Transformer
Jamestown BPU
Jamestown BPU, Lineman.
BPU Join Us in Jamestown Sign.
An example of a 2015 yardwaste sticker.

The business office is located at:
92 Steele Street Jamestown, NY

The mailing address is:
P.O. Box 700
Jamestown, NY 14702-0700

Our telephone number is:
(716) 661-1660

Office hours are:
9 a.m. – 4 p.m. Monday, Tuesday, Wednesday
8 a.m. – 5 p.m. Thursday, Friday


Legal Notice


NOTICE IS HEREBY GIVEN by the Board of Public Utilities, City of Jamestown, New York, that on March 27, 2015, it issued and filed with the Public Service Commission of the State of New York revised leaves to its Schedule for Electric Service, P.S.C. No. 7 - Electric becoming effective as of March 1, 2016.The new rates are intended to provide a rate increase of 1.69% based on retail sales revenue.

Download Legal Notice detailing new Rates and Charges

Print the Agreement between Jamestown Board of Public Utilities and IBEW Local Union 459

Jamestown BPU News

Jamestown BPU Issues 2015 Annual Water Quality Report

The Jamestown Board of Public Utilities (BPU) has issued its annual water quality report for the year 2015.

Each year, the BPU prepares this required report, designed to provide consumers with information on the quality and testing of the water delivered by the utility’s water system.

The report is available with one click at www.jamestownbpu.com/about/news/AWQR2015 or by accessing a link on the right side of the home page (www.jamestownbpu.com) under “Publications.”

To request a hard copy of the annual water quality report, call BPU Communications at 661-1680.

BPU Upgraded Online Payment System Allows for Reduced Hours in Customer Service Office

The Jamestown Board of Public Utilities’ (BPU) upgraded online payment system, in addition to other payment options, has made it possible for the Board to enact efficiencies by changing schedules in the utility’s Customer Service Office Lobby, effective Monday, February 29.

Hours at the Customer Service Office will change to 9 a.m. – 4 p.m. Mondays, Tuesdays and Wednesdays, with two extended days of service on Thursdays and Fridays from 8 a.m. – 5 p.m. The office is located down the “D” driveway, 92 Steele Street, Jamestown.

In fall, 2015, the BPU unveiled an upgraded online payment system that, in addition to making payments, includes the ability to view one’s utility bill, utility usage, past bills and the customer newsletter. Customers may schedule advance payments and may select an “auto pay” process. Customers also may sign up to receive email notifications when their bills are available as well as email reminders of due dates.

Online payments may be made by credit card, debit card or e-checks, three methods not available to in-person payers in the Customer Service Office.

Registration for online payments is available at www.jamestownbpu.com. Customers may click on the “Pay Online Here” icon at the top of the homepage or on the “Pay Your Bills Online Here” phrase under Quick Links in the top right side of the home page. One-time or “express” payments also may be made without registration of the account.

Several other methods of BPU bill payment continue. For instance, payments may be mailed to the BPU, P.O. Box 700, Jamestown, NY 14702-0700 in return envelopes furnished to customers who still receive hard copy bills by mail. The Clerks’ Offices in the City of Jamestown and the Town of Ellicott accept payments in their offices as well. Drop boxes where payments may be made in check form are available in the vestibule at the top of the Customer Service (“D”) Driveway; on Tracy Plaza, City Hall; in the Jamestown Police Department vestibule, on the East Second entrance of City Hall; and at the Town of Ellicott Town Building.

Pay Here


BPU Announces 2016 “Cents for St. Susan’s” Campaign…
Canisters to Collect Coins for Soup Kitchen A picture of St. Susan's campaign sponsors.
Download press release

A picture of the BPU’s Yard Waste Site Sticker.BPU Extends Saturday Hours at the Yard Waste Site as of May 14

More Yard Waste Information

The Jamestown Board of Public Utilities (BPU) announces extended Yard Waste Site hours for Saturdays, beginning May 14, and revised hours for Wednesdays, effective May 11.

As a result of customer input, Saturday hours will be extended to 9 a.m. – 3 p.m., beginning on Saturday, May 14. The unadvertised service of a garbage truck at the site will be eliminated in order that Solid Waste employees can stay longer at the Site. Customers should not bring garbage to the Site. The new schedule provides two extra hours in the afternoon.

Wednesday hours will revert to the 4-7 p.m. schedule of past years. Although Wednesday hours were longer in 2015, not many customers utilized that available time.

The Yard Waste Site is located at the dead-end of Monroe Street, off 8th Street in the City. BPU Residential Solid Waste customers may access the site with a Yard Waste Site sticker affixed to the rear driver side window of their vehicles. The stickers are free-of-charge, one per customer account, at BPU Customer Service, 92 Steele Street, open 9 a.m. – 4 p.m. Monday-Wednesday and 8 a.m. – 5 p.m. Thursday-Friday. Contractors may not access the Site.

For information, call the BPU Garbage Hotline at 661-1651 or BPU Customer Service at 661-1660.

A picture of a dual meter.The Jamestown Board of Public Utilities Water Resources Division
Announces Its 2016 Residential Dual Meter Program

The Jamestown Board of Public Utilities (BPU) announces its 2016 Residential Dual Meter Program to help reduce sewer bills for outside watering needs. The utility provides this service for BPU residential water and wastewater customers whose accounts are current.

The BPU, like most other cities, uses the water meter in your home to determine charges for sanitary sewers. The assumption is that most of the water used in your home eventually flows into a sanitary sewer (for example, showers, clothes washing, dishwashing and toilets). Therefore, your BPU bill has two rates, one for water and one for sewer/wastewater. However, water that is used outside to water lawns typically does not end up in the sewers. As a result, if you use a lot of outside water, you are paying sewer charges for water that does not end up in the sewers.

In an effort to save you money, the BPU allows the installation of a dual meter that attaches to an outside house spigot on one end and to a garden hose on the other end. When your water and sewer bill comes, the sewer rate will only be charged on that water that is used in the house.

The BPU Dual Meter program runs in monthly increments for ease of billing from May 1 through September 30. An initial deposit of $50 is required when the customer picks up the meter. The deposit will be refunded to the customer’s water account after the program ends on September 30 and after the dual water meter has been returned in good working order to BPU Customer Service.

To participate in the Residential Dual Meter Program, a customer must have both water and sewer service through the Jamestown BPU. Due to the limited number of dual meters, only one meter is allowed per residential customer.

The customer’s water account will be charged a fee of $7.50 for the first month the customer has the dual meter. The customer will be charged $2 for each month beyond the first month that the dual meter is used. At the end of the program, the customer’s sewer credit will be calculated and applied to the sewer account.

Customers with dual meters must return the meter to the BPU Customer Service by October 9, 2016, or deposits could be forfeited along with any sewer credit earned. If the meter is damaged, the deposit will be used to defray the costs to repair the meter.

This program will be most helpful for those residential water/wastewater customers who accumulate a sewer credit of more than eight units per month (eight units x 748 gallons = 5,984 gallons per month) which would probably be a residential customer who is doing extensive landscaping or watering a newly planted lawn.

Residential dual meters are available at the BPU Customer Service, 92 Steele Street, open 9 a.m. – 4 p.m. Monday-Wednesday and 8 a.m. - 5 p.m. Thursday/Friday. For questions, call 661-1660 or 661-1680.

“Piping Hot,” a new BPU e-newsletter for our District Heating customers.

The electronic newsletter will be mailed to District Heating customers twice a year, updating them on new District Heat developments and providing maintenance tips for customers. Download "Piping Hot" Newsletter

Energy Efficiency Programs

Jamestown BPU Feature Article

The BPU installed its first bi-directional electric meter on July 31 on Magnolia Avenue, W.E.

The New York State Education and Research Authority (NYSERDA) now offers rebates to BPU electric customers who install solar, making solar more financially worthwhile. Prior to the rebates, BPU rates were too low to make solar installations affordable in our territory. The BPU developed policies approximately two years ago for net-metering for home electric production such as solar and wind.

According to Dan Reynolds, BPU energy efficiency coordinator, NYSERDA rebates 70 cents/watt of capacity installed. The Magnolia Street meter is designed for 4.6 kilowatts.

Pictured from left are Craig Knorr, Solar Liberty employee; Tom Meara, homeowner; Chris Rodgers, BPU transmission and distribution manager/engineer; George Erickson, BPU electric service technician; Chris Flatau, Solar Liberty employee; and Dan Reynolds, BPU energy-effiency coordinator; during the installation of the bi-directional meter at Meara’s home.

JamestownUpClose.com logo

JamestownUpClose.com launches
“Share Your City”

By connecting and sharing information about Jamestown and its attractions and accommodations, the community can work together and be advocates of their city and attract tourism into our streets, shops, restaurants, and attractions. Let’s help put Jamestown on the map.

To Share Your City, please connect with Jamestown Up Close on Facebook, on Twitter @JTownUpClose, join our website mailing list, and write a letter or send a post card from Jamestown.Start by visiting Jamestownupclose.com

No SMOKING on BPU Property


Please slow down around work zones to protect the safety of employees as well as other vehicles and pedestrians who may be in the area of a work project.

Employees set up caution zones to alert drivers to take care when driving past work that takes place in or near a street.

However, some drivers choose to ignore the warnings and speed by.

In some cases, traffic proceeds down a closed street even though signs and cones indicate that a street is closed.

No driver wants to receive a traffic ticket or, worse, to cause the injury of a BPU worker.

Employees are authorized to report unsafe driving behavior to police.

Traffic tickets have been given for reckless driving in a work zone. Please “slow down to go around.”

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Reproduction without permission is strictly prohibited.
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